How to Custom Order Your Ford Truck in Memphis

Why compromise on color, engine, or towing packages when you can build the exact truck you need? Discover the step-by-step process for custom ordering your next Ford F-150 or Super Duty directly from the factory.

How long does a custom Ford order take?

A custom Ford F-150 or Super Duty order typically takes between 8 to 12 weeks from the date the order is confirmed by the factory to delivery at the dealership. However, timelines can vary based on specific engine choices, trim levels, and global supply chain conditions.

You can track your custom order online through the Ford tracking portal using your order number and VIN once the truck enters the production schedule.

The 4-Step Custom Order Process

Ordering a custom truck is simpler than most buyers realize. When you work with Landers Ford Mt. Moriah, we handle the logistics so you can focus on getting the exact specs you want.

Step 1: Build and Price

Work with our team or use the online configurator to select your model, cab size, bed length, powertrain, and specific packages. This is where you prioritize options like the Max Trailer Tow Package or the FX4 Off-Road Package.

Step 2: Dealer Confirmation and Pricing

Once your build is mapped out, our Memphis team will finalize the pricing. We will lock in your final price and apply any currently available Ford incentives or rebates to ensure you get the best deal.

Step 3: Factory Scheduling and Production

Ford receives your order and assigns it a VIN. We will keep you updated as your truck moves through the scheduling, production, and transit phases. You will receive email alerts directly from Ford.

Step 4: Delivery in Memphis

Once your truck arrives at Landers Ford Mt. Moriah, we perform a complete pre-delivery inspection, wash the vehicle, and finalize your paperwork. You drive off in a truck built exclusively for you with zero test-drive miles from the public.

Why Custom Order Instead of Buying Off the Lot?

For many Mid-South truck buyers, purchasing straight from our inventory is the fastest way to get to work. However, there are strategic reasons to custom order.

Buyer NeedBuying Off the LotCustom Ordering
Speed of DeliveryImmediate. Drive home today.8-12 week wait time.
Exact SpecificationsLimited to current Memphis inventory. You may pay for features you don't need.100% precision. You choose the exact axle ratio, payload package, and interior.
Specialty ConfigurationsRare setups (like a Regular Cab Long Bed Super Duty) are hard to find.Easily built and secured straight from the assembly line.

Common Mistakes When Custom Ordering a Truck

Don't wait 10 weeks only to realize you ordered the wrong truck. Here is where buyers go wrong:

  • Forgetting the Axle Ratio: Choosing the standard axle ratio instead of an electronic locking 3.55 or 3.73 rear axle can severely cripple your towing capacity.
  • Skipping the Upfitter Switches: If you are ordering a Super Duty for commercial work, adding factory upfitter switches during the build is vastly cheaper than wiring aftermarket switches later.
  • Underestimating Payload Needs: Adding heavy luxury features (like panoramic sunroofs) reduces your available payload capacity. If you haul heavy, prioritize capability over heavy cosmetic add-ons.
Expert Tip: Lock In Your Trade Value Now Worried about your current vehicle depreciating while you wait for your custom order? At Landers Ford Mt. Moriah, we can evaluate your trade-in today and discuss options to ensure a smooth transition when your new truck arrives.

Frequently Asked Questions

Does it cost more to custom order a Ford truck?
No. Ford does not charge an extra fee to custom order a vehicle. You negotiate the price of the truck just as you would if it were sitting on the lot, and you only pay for the exact features you select.
Do I get to use current rebates if I custom order?
Yes. Ford typically offers retail order bonus cash or allows you to lock in the incentives available at the time of your order. If incentives improve by the time your truck arrives, you usually get to choose the better of the two offers.
Can I custom order a commercial fleet truck?
Absolutely. In fact, custom ordering is the most efficient way to build a commercial fleet, ensuring every Super Duty or F-150 has the exact towing, payload, and telematics specs your Memphis business requires.
Is my deposit refundable if I change my mind?
Deposit policies can vary depending on how highly specialized the build is. Contact our sales team directly to discuss the specifics of your order agreement and deposit requirements.
Can I cancel a custom order?
While possible, canceling a custom order can forfeit your deposit, especially if you ordered a highly unusual configuration. We work closely with you during the Build and Price phase to ensure you are 100% confident before the order is submitted.